The Budget Payment Plan allows you to pay your statement in equal instalments each month and helps to smooth out your energy costs throughout the year. Level Payment Plan . Billing. Username. Direct Energy's Average Energy Charges. Hours: 7:00am-7:00pm CT Monday-Friday, 7:00am-4:00pm Saturday. Get in touch with our dedicated customer service team. Choose from a fixed-rate electricity plan, month-to-month, free day and more with Direct Energy in Texas. A message will appear on your statement each month to keep you informed of your transactions. Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Keep an eye on your inbox for more information. Find detailed billing, payment or financial options. Find answers to the most frequently asked questions. Currently, available plans include: Payment Extension Plan: a short-term extension of the due date for full payment of past-due bills; Deferred Payment Plan: an extended payment plan where past-due bills may be paid in installments over a specified time period The goal of the budget payment plan is to have the reconciliation balance at the end of the twelve months to be as close to $0.00 as possible. Phone: 1-866-420-3174 Email: DERSAlbertaHelp@directenergy.com P.O. Our automated phone system is a secure, hassle-free, cost-free way to pay your energy bill. Mail a check or money order to: Duke Energy P.O. Refer A Friend. Water Heaters. | Forgot Password? Yes, we still require meter readings to ensure your monthly gas and/or electricity charges and the budget amount are accurate. Dallas, TX 75266. Sorry, this plan is not available for your location. How will I be billed by Direct Energy? Make A Payment. Box 1520, Station M Ensure that you've received at least three invoices, Recurring Payment Plan Terms & Conditions, Click on “Recurring Payment Plan” and follow the instructions, We are able to accept Visa, Mastercard and American Express. In case of power outage or gas leak, please contact the local utility company for your area. Welcome to Gateway! A DPP can only be set up for the entire balance. From time to time, as a result of a change in your overall annual billing, it is necessary for us to adjust your monthly amount to avoid the accumulation of a large balance or credit. For more information on how to read your bill: Click here, For a list of Direct Energy billing terms: Click here. Other Payment Options (Third-party fees will apply): Call 800-895-4999 to make a one-time payment with your personal card ($2.90 fee) or commercial card ($29.95 fee). First Time User? Click here if you prefer to print an application form and send it to us by email, mail or fax. Direct Energy offers several green energy plans … Contact us at 1-866-420-3174 to transfer or stop service. For a list of retailers, visit ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta). You can rely upon our trained professionals to put your needs first. Manage your energy costs with easy with a fixed rate electricity plan from Direct Energy Business and lock in a rate for the length of your contract term, usually 12-24 months. Learn how Direct Energy Renewable Services is helping commercial enterprises meet their sustainability goals. All rights reserved. While your homeowners insurance covers damage caused by extraordinary events, it won't help with maintenance or breakdowns. 5-Year Smart and Secure Plan; Direct Energy billing and payment. ©2020 Direct Energy. P.O. How do I know if I am on a postpaid plan? Please enter your service location to view offers in your area. Direct Energy's Protection Plans provide a la carte options so you can tailor coverage to your needs. Qualified customers may be eligible for one of Direct Energy's payment arrangement plans. In addition to providing competitive electricity and natural gas supply plans, we offer businesses valuable energy management solutions to help them buy and use less of what we sell. Save time and forget about late payment worries by signing up for our Recurring Payment Plan. You are eligible for a Deferred Payment Plan if you meet these criteria: No Insufficient Funds payments in the last 30 days; No more than two (2) Insufficient Funds payments on your account in the last 12 months; No Broken Payment Extensions in the last 90 days; No Broken DPP's in the last six (6) months; and; You make the required 50% Down payment. Your budget payment amount is based on an estimate of your energy consumption based on your past usage, the time of year and the expected cost of energy and distribution charges. Direct Energy Business is the energy supplier with tailored plans and solutions for operations of every size. Box 1520, Station M Calgary, AB T2P 5R6 Billing. Calgary, AB T2P 5R6. Free Pay by Phone. Your payment will be withdrawn the morning of your billing due date. You are enrolling in Direct Payments with your company (biller). Plan includes one Nest Hub that will be shipped within 90 days after the service start date. Payment Plans and Assistance. Use Speedpay to pay by phone (800.700.8744) Immediate payment. Cancelling your Direct Energy Contract. We'll do the rest! From fixed electric rates to month-to-month plans, we've got something for everyone. Billing & Payment. As posted on the Direct Energy website, customers in Alberta can pay their Direct Energy bill via online banking, pre-authorized payment, phone, mail or in-person at a financial institution. Moving? Learn more. You will be notified on your bill when the service takes effect and at that time all future bills will be paid automatically, not through this website. Energy Dashboard. Once per year, at your Budget Billing Settlement month, we review your overall annual billing to ensure your budget is not too low or too high and we incorporate any deferred balance from the previous year. Thanks for your interest in our company. Once enrolled, you will continue to receive a statement each month. Track Your Usage. Gateway Energy Services: Your Energy, Your Choice. Simply advise us in writing and include your new personalized cheque marked VOID. Electricity Payments. Your statement will show the amount and date your payment will be deducted from your bank account. Payments for newly constructed homes are based on square meters and the number of appliances. ... energy usage, make payments online and much more. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. Box 660896. Remember Me. How to Read Your Direct Energy Service Bill. Postage Pay in Person. We compare what your actual costs were for that billing cycle to your Budget Billing amount, and keep a separate deferred balance. Direct Energy Recurring Payment Plan No more cheque writing, postage, payment lineups, late payments or making arrangements for Click your state below to view offers in your area. Login to Manage Your Account. Note: Sufficient funds or bank approved overdraft protection must be available when payment is due to avoid an NSF charge. Please wait while we see what is available at your postal code. Please let us know if you install additional appliances or renovate your home. As a member of the Direct Energy family of brands, we’re excited to help you find the right electricity and/or natural gas plan for your home or business. 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