One of the premium features of Frigidaire Black Stainless Steel kitchen appliances is the Smudge-Proof™ technology that makes the appliances resistant to fingerprints and other unsightly smudges, which makes cleaning your appliances a breeze. If, after a few minutes the scratch is still there, try a slightly coarser grit of sandpaper. This looks horrible and I bought the whole package- stove, fridge, microwave, and dishwasher. Ask Your Own Appliance Question ... my stainless steel refrigerator had a scratch I used a kit to repair it, the scratch is gone but left a film like finish. So upset as it is brand new and VERY marked up. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black stainless steel User rating, 4.6 out of … Tom for Model Number rf28r7351sg. We used fingernails, keys, a … Apply a light coat of stainless steel polish or olive oil. Our Blog is a bit different than most others you will read. Please call the stores for most accurate price. In fact, we sell fewer brands than most appliance stores. As you have read on the internet, it looks bad with a black hue and a contrasting, shinier scratch. Hard lesson learned after replacing refrigerator, stove, dishwasher and microwave with black stainless steel samsung garbage. Stone Chip Repair - Scratch Repair For Your Samsung SQ5 Black Pearl EEC. If you need to remove a scratch from a stainless steel refrigerator door, start by cleaning the door in the direction of the steel’s grain. I have a 1300 Samsung Black Stainless slide in stove... it has completely peeled and the top has cracked. The steel wool will add more scratches to the stainless steel, so try to make sure you always move from side to side to create an even "grain" pattern. October 30, 2017 Below are tips and recommendations to help you get the most out … (I probably should have used her for the test.). Barely used !!! Other review sites may say this as well. Im hoping someone may have a solution for repairing scratches on a smudge- proof stainless steel. Answer Samsung does not offer a black touch up paint for some reason. Wife was cleaning new Samsung black stainless steel refrigerator and put obvious circular scrathes on french doors. Same problem here!! Quite frankly, it costs us way too much money in repair costs to support less reliable brands. My goal has always been simple: I want Yale to be the best retail experience anywhere. In this article, you will learn what black stainless steel is, the pros and cons, the best brands for black stainless steel, and how it cleans. It's incredibly frustrating to have a beautiful shiny black appliance marred by scratches. In fact, it looked unscathed after all the tests, unlike all the other brands. It costs too much labor, money and time. You can scratch Samsung, but there is more Black Steel underneath. User rating, 4.6 out of 5 stars with 1140 reviews. This company should replace these doors. Some have products available to help, but some don't. We were ready to buy a new door. That's over 30,000 service calls logged in one year. Should You Buy Black Stainless Steel Appliances? This is a rip-off!! We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. Samsung's black stainless is made to "pencil hardness," so anything harder than a pencil may scratch the finish. How To Fix Scratches On Stainless Steel. Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. Is there a paint I can use to fix this? Wipe the area with a clean wet cloth in the direction of the grain. Click here to learn which measures Yale is taking to deal with the. Shop Savings. the refrigerator ice maker did not work and had to be replaced then the microwave thermostat had to be replaced. Same issue here - I will never spend another dollar in best buy or on samsung products again. DEFECTIVE PRODUCT!! In-store pricing may vary. Black stainless is just a plastic coating on regular stainless steel. The stainless steel panel on the dishwasher was all scratched up. We wanted to scratch Black Steel refrigerators like you might at home. Its dark hue is a viable alternative to the shinier stainless steel we are used to. Tried Maguires X2.0 scratch remover (auto product). Then download the Yale Appliance Buying Guide with features, the answers to the 10 most frequently asked questions, and even the best time to buy an appliance. Have a Kenmore Elite # 7973 black-stainless refrigerator---1 1/2 years old---no extended warranty. This is a defective product overall.. However, we don’t love every product. So I ordered it. $thousands wasted. I bought it from P.C.richard and Sons. Read, Start finding answers in our Resource Center full of videos, buying guides, and checklists. To remove scratches from stainless steel, use steel wool to help buff out the scratch. The Black Steel Scratch Test. Black Stainless steel is incredibly popular. I have a black stainless LG french door refrigerator, nearly $4000, and the finish started peeling off within 1 year, so it is apparently a problem with several manufacturers. How can i join the class action? This is exactly what has happened to my samsung stove in the exact same place as yours! However, the best way to maintain your kitchen appliances is with routine cleaning. Sort by: Top Sellers. To repair minor scratches on stainless steel, buff them out using a microfiber cloth and a non-abrasive cleaner like rubbing compound or toothpaste. The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period. Replaced all kitchen appliances with black stainless LG products, over $7K in appliances and less than 2 years later they’re all flaking/peeling off! Totally unacceptable!! Then follow up with a polish like Barkeeper's Friend. In normal use, they did not scratch very easily. Here I go through getting scratches out of stainless appliances the hard way. The videos are pretty telling. Over 880,000 people have learned from a Yale Guide, Steve Sheinkopf If Dent/Scratch occured during normal usage at customer premises If there is a dent/scratch on front door(s) then you can contact Samsung customer care for replacement of affected door(s). Like someboy had taken a steel wool pad and made circular motions on it. Real stainless is not magnetic. Well I purchased it because of the cosmetic appeal. Its dark hue is a viable alternative to the shinier stainless steel we are used to. Paper towels will scratch it and you can't use any cleaners on it. Its black. Click the links below to view the full line of black stainless steel products currently offered by each manufacturer, with specs and prices: the Dishwasher was not working and had 3 repaires to fix it. © 2020 Best Buy. Samsung appliances are now available in an elegant new finish: Tuscan Stainless Steel. Looks hideous and ABSOLUTELY NO HELP FROM LG. Have you used a stainless polish on the door yet? How to Buff Stratches From Black Appliances. No one would purchase these items knowing they would peel. For larger imperfections that cannot do not respond to the compound, use a stainless steel scratch removal kit such as Scratch-B-Gone or Siege Stainless Steel Sink and Cookware Scratch Remover. We cut all the tests except for the fork so you would not have to watch a 10-minute video. Justin for Model Number zychieg@gmail.com. I am having the same problem with peeling around the control panel on my stove. Regular stainless steel costs $100 to $250 more than the same model of appliance in white and, not surprisingly, you’ll also pay a premium for trendier black stainless steel. Dry with a soft towel. Get shopping advice from experts, friends and the community! I bought the entire kitchen in black stainless. We wanted to know how easy or hard it is to scratch a black stainless steel refrigerator. I think all performed fairly well in the other tests not using a fork. Take a closer look at Samsung black stainless steel! Prices and offers are subject to change. The factory touch-up paint covers only TEMPORARILY, then the silver area re-appears, and is bigger---and the paint is a poor match anyway. However, unlike other finishes, black steel is an oxide applied to stainless steel. AUTOSAVER88 3 Inch Inlet Black Exhaust Tip, Standard 3" Inside Diameter Black Paint Finish Stainless Steel Exhaust Tailpipe Tip, 3" x 5" x 12" Clamp-On Design 4.3 out of 5 stars 172 $41.99 $ 41 . I will never again purchase a Kenmore product. Not sure on the actual color. All rights reserved. We make every attempt to provide accurate pricing at time of publishing. Black stainless isn’t really black so you might try a dark grey sharpie over a black sharpie - but you might use masking tape on either side to keep the ink where you want it - on the scratch, coat it and let it dry, then coat it again - several times to get as much pigment on the scratch surface as possible without spreading it around irregularly. Samsung - Flex Duo™ 5.9 Cu. They will not do anything because they say it is cosmetic. When cleaners don't work! ! Get our free Appliance Buying Guide, Need help with appliances? It looked terrible. … We cannot write glowing reviews of unreliable products. We tested the most popular French door black steel refrigerators from LG, Samsung, Frigidaire, Whirlpool, and KitchenAid. That is why no major retailer has a service department. Now with more options to find the right products for you, Learn the most reliable brands, best new features and how to buy at the best possible price in this Free Appliance Buying Guide. Then download the Yale, Best Black Stainless Steel Appliance Packages. Samsung is one of the most innovative appliance manufacturers and they introduced black stainless into their line in late 2015 and early 2016. In my opinion, Black Steel, or at least the finish, can be more of a trend than any of the above colors. Color N drive DIY touch up KIT performs excel for simple way of removing stone chips and scratching from your car's bodywork. Here is why: We feel it is our responsibility to repair your appliances after you buy them. In other words, the finish can be scratched revealing the stainless steel underneath. 2 Min. Not happy at all. Black. However, unlike other finishes, black steel is an oxide applied to stainless steel. I will be very angry if they don't replace the door though as I bought not only the stove, but also a Samsung refrigerator, dishwasher and microwave less than a year ago! Need help with appliances? My cleaner left several scratches in my Frigidaire gallery fridge, trying to remove stickers my kids had pasted all over. i have a full set of the black stainless appliances and the refrigerator and stove are peeling. Well over 240,000 people have read a Yale Guide. Please note a service fee, parts, labor cost will be charged for all such repairs/part replacement. Pricing on this blog is for reference only and may include time sensitive rebates. Problem #1 The stove is peeling, #2 It is not stainless steel (like advertised) because a magnet sticks to the fridge. There’s a lot to like about black stainless steel, but in order to be completely happy with your investment, you’ll need to brush up on how to clean black stainless steel. I am interested in a class action suit if anyone knows of one. For deeper scratches, wet a piece of coarse-grit sandpaper and rub it over the scratch, going in the direction of the grain. Top Sellers Most Popular Price Low to High Price High to Low Top Rated Products. I am really disappointed in the poor quality. Without question, if you are worried about scratching Black Steel, then Samsung is your best choice. Remove a scratch from stainless steel with baking soda. OBELON Large Flat Plate Brace Stainless Steel Straight Brackets Fastener Heavy Duty Repair Fixing Bracket Mending Plates, 193mm x 20mm, Thickness 3mm, 4 Pack, Silver White 4.8 out of 5 stars 7 £13.99 £ 13 . I have a black stainless steel refridgerator with a small scratch. Samsung is sending someone out to take a look at least. If the black sides do not match the doors you can use 5303321321. However, under duress, almost all of them left a shiny scratch from the stainless steel underneath. Number of Burners/Elements: 5. The Bosch SHPM78W54N dishwasher, $1,000, is in stores now. I purchased a black stainless Kenmore Elite 3 months ago and the paint is flaking. 133 Results Brand: Samsung Color/Finish Family: Black Stainless Steel Clear All.  |  GE. 99 £15.99 £15.99 Remove multiple scratches with a stainless steel scratch removal kit. In fact, the popular brands like LG, Samsung, Frigidaire, Whirlpool, and KitchenAid report Black Steel is now 30% of their kitchen package sales. Stainless Steel. Ask for information about buffing out … Remove minor scratches by polishing to restore the appearance of coated stainless steel and help prevent further damage to the material. Answer Justin, We are not aware of a Samsung Black Stainless touch up paint but there is … I am also having this problem and was told it is not covered under warranty. Short on time? BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. I have tried to create a compelling environment for customers and employees alike. Removing scratches can be quite difficult, and sometimes there is nothing you could do, if the scratch goes too deep to be completely removed. In fact, the popular brands like LG, Samsung, Frigidaire, Whirlpool, and KitchenAid report Black Steel is now 30% of their kitchen package sales. The design-forward color will complement any palette in any kitchen. I just hung up from them saying the same things - it i s"cosmetic". I first saw black stainless steel in House Beautiful‘s 2015 kitchen of the year, but it didn’t fully hit my radar until my husband and I were shopping for our own kitchen renovation.We looked at a lot of boring appliances, until we saw The One. Most stainless steel appliance scratches can't be repaired because many are a type of painted finish not a true stainless unit.  |  I cannot afford to replace all the appliances but I do know that Samsung has lost my business forever! While most black stainless steel is made the same, different manufacturer's have different methods for repairing scratches. Yes yes...., my black stainless steel range starting to peel from under the handle. In 30 years, I have seen "White Ice," "Black Ice," "Slate," "Carbon," "Avocado," "Coffee," "Platinum," and "Harvest Gold" be a fad in finishes then dramatically fall off. We tested the most popular French door black steel refrigerators from LG, Samsung, Frigidaire, Whirlpool, and KitchenAid. tainless steel is incredibly popular. A tiny hole in the exterior is getting larger and deeper---now the size of a bullet hole. However, if you look closely at the fork test, Samsung clearly outperformed the others. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black stainless steel. i have had alot of trouble with this set of appliances starting day one. We wanted to scratch Black Steel refrigerators like you might at home. I have a baby at home - put a utensil in her hand and, who knows what could happen! The only way to (fix ) a scratch in stainless steel .is to replace the part if it can not be polished out of the metal . So I went online and did some research on removing scratches from stainless steel and, based on the customer feedback posted online, Scratch-B-Gone looked like my best hope. Unfortunately, as strong as coated steel is, it will scratch if cleaned with harsh tools or abrasives. Frigidaire. The first thing to do is to call the manufacturer. This is a huge problem with black stainless appliances. We used fingernails, keys, a tray, and spatula under normal circumstances. As of early 2020, there are now a total of seven mainstream brands with black stainless steel appliances on the market - Frigidaire, GE, KitchenAid, LG, Samsung, Whirlpool, and Bosch. If the scratch is minor, try to buff it out with a gentle polishing cleaner and a damp cloth or sponge, always working in the direction of the grain. [Video Test]. Stainless steel sinks tend to take a beating in the kitchen. Samsung - Flex Duo™ 5.9 Cu. Then we tried harder to scratch each surface using a fork. Our Black Steel Scratch Test Video has over 63,000 views on our site and YouTube since October of 2017. It reminded me of peeling tape because the black finish is not a part of the metal. Applied it heavily on door and rubbed it vigorously (putting my weight into it) in a HORIZONTAL motion with clean white cotton T-shirt. Model #: RF25HMEDBSG/AA. It became the basis our first scratch test. If the side are matched to the front you want to use the Stratus Grey DH81-11983A it is Samsungs version of black stainless. Black Stainless Steel Samsung Appliances . Bosch just introduced its first black stainless kitchen suite, shown in the photo above, which comprises nine appliances in total. Only then they will understand the consequences of their marketing. hbspt.cta._relativeUrls=true;hbspt.cta.load(91694, '02bd117a-2d0f-49b8-b98d-9fa60cdd1ef4', {}); A few review sites have placed this at the bottom of their articles. Once the scratch is gone use a finer grit to buff the affected area and blend with the rest of the finish. Proudly serving Greater Boston, Metrowest, and South Shore, MA Since 1923, Does Black Stainless Steel Scratch? LG Electronics. I am going to try some touch up paint and make sure the finish is covered in the warranty for the next appliance I buy :(. So here is our take: Our mission is to find reliable products for you to buy. Here’s what you need to know to make sure it looks good for years to come. X2.0 scratch remover ( auto product ) not afford to replace all the tests except the. 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