See All. How can i resolve it please tell me sir its a biggest issue in my phone . Voice over. I've just realized its only my sim 2 on Vodafone that's causing me to not be able to stay on the internet while on calls I see that in your latest screenshot it shows 4G by the signal bars. Gingerbread Feb 10, 2018. sri4oneplus, Feb 10, 2018: Sad to hear that cache wipe did not help. - last edited on I am not able to use internet on this phone while a voice call is active.I am on airtel 4g LTE network See All. The same used to be G/3G earlier. If you are having connectivity issues on your mobile phone or you cannot send and receive picture messages, you might want to verify that you have the correct apn and mms settings for your phone. If your current carrier can do it on one make of phone and not another, that is it's limitation, not the phone. Go to setting > communication > mobile network > use mobile data during calls, and then enable the setting if it is disabled. To enjoy best deals everyday download My Airtel App. ‎02-20-2020 Soon after that Internet was not working in my new mobile. - edited I have raised several complaints but … Internet is not working properly,every now and then i make calls in the customer care department and instead of helping me in context to the same matter their executives are not ready to listen some times they just misbehave and hang up the call. But as soon as I I ported to Jio, my problem was solved. I see that in your latest screenshot it shows 4G by the signal bars. I am sure this has a simple fix, someone please suggest. I am in US and we don't have dual sim, so don't know how exactly your mobile network settings look like, I tried what you suggested and I'm still having the problem this is what mine looks like, I've just realized its only my sim 2 on Vodafone that's causing me to not be able to stay on the internet while on calls, ‎09-07-2019 Speak with Airtel. Current problems, outages and status for Airtel. I have suffered for more than 6 months. Airtel apn settings – Step by Step Configuration. If changing network mode to 2g/3g and data sim to airtel makes the airtel mobile data works fine, then callimg Cistomer care of airtel shall help as 3g working fine but not 4g. Recommended for You. கால் பன்னும் போது நெட் யூஸ் பன்ன முடில (ஏர்டெல் யூஸ் பன்ர ) 20days back i changed my plan from 499 to 299. We show what is going on. My APN settings are fine. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So if u have Jio and BSNL sim and Jio has data 1. ... and Tech Team Not working For customer as well As Today while Day My Internet Not Work. Customer care of Airtel is another headache. now I am getting "modem already in use or not configured properly" on this version. Check if your provider supports it. If BSNL call comes u won't be able to access data during data. Volte is also enabled. I have suffered for more than 6 months . Davidpieters1978, Jan 23, 2018: This was always the case. I am explaining my pblm below. I see a 'H' next to network indicator. How to fix this? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Explore Airtel Apps. ‎09-07-2019 If your net connection seems to be quite slow, run an online connection speed check to verify the actual speed. But as soon as I I ported to Jio, my problem was solved. Thread reply - more options. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. I wonder how your access point names screen looks like and if you did "reset to defaults" there. Update firmware using your data can be done. I see that when i am on a call the internet is not working , 4G icon also vanishes. Recharge your prepaid mobile, pay postpaid & Broadband bills online via airtel payments bank and get exciting OFFERS! Know more about India's first open network. 02:25 AM, I did reset them both to defaults when you first mentioned it, Turn your device off and then back on(not just restart it), Contact your sim card provider that doesn't work properly and see what they can do, Then initiate a phone call(calling your carrier is fine), wait about 4 seconds, Take screenshot - just want to see what is shown in the status bar, ‎09-07-2019 Jio is also working on a similar feature and is expected to bring that to its users soon. So you may need to check your telephone setup. Yes! Is mobile phone or internet service down or not working? We provide best answers to the user questions about the Payments Bank. But as soon as I I ported to Jio, my problem was solved. - edited If u r not on Volte the data network will change to 3g or 2g and data will keep on working . Menu. Davidpieters1978. 2. My Airtel 4G dongle is not working on windows 1703 .Previously it worked on windows 10 with different version. Airtel APN Settings – Step by Step Configuration. After that my internet is not working. As in DSL connection, telephones lines carry online connection signals also. i am very disappointed and frustrated at this time. #14. sri4oneplus. 02:17 AM Recharge; Join Airtel; Make your own Plan; My Offer; Most Popular. During call internet not working Airtel || Internet off during call Airtel Disclaimer - video is for educational purpose only. yes WHILE browsing internet on 4G network, callers get busy tone (same like we get on cdma 1X), evn i tried calling my no, out of 5 times 3 times got busy tone, lodged complain but CC executive have no clue, i think there network is still in testing mode, will improve with time. Yes it says 4g while not on a phone call but nothing when a call goes through on the Vodafone sim. More Less. My internet data wont work while on phone calls A7... A50 will not use mic in Bluetooth headset. Internet Offers; Bundle Offers; Entertainment; Featured Offers. Hi, I m saranya from chennai recently ported to airtel from Vodafone. "airtelgprs.com" and have tried restarting my phone but to no effect. My internet does not work when I am on a call on my A50. And what you need to do to get it. Recommended for You. I use only airtel  single sim not use Dual siM. With volte services on u will get 4g data while on calls. I am not able to receive any incoming call. ALSO READ: | Airtel, Jio, Vodafone announce new prepaid tariffs valid from December 3. I think its not airtel issue but you tell me i will try it, Hey Brother its big issue In Samsung Galaxy M31 is Volet LTE Is not Supported his tell this device not Volet supported. incoming/ougoing SMS also not working. Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. I wonder how your access point names screen looks like and if you did "reset to defaults" there. It is important to note that Airtel is not the only telecom provider working on Wi-Fi calling feature for its subscribers. i calles customer care multiple times but they hae predefined statements to fool customer. My internet was working fine till yesterday but suddenly stopped working. ‎09-07-2019 09:38 AM But there's a catch , in dual sim mode only one sim data is active . by Popular Packs. - Internet not working Closed Harsha filed this complaint against Airtel on Jul 29, 2017. my Airtel broadband number ***** is not working from * days no proper response from Airtel customer care. ‎09-07-2019 If u r not on Volte the data network will change to 3g or 2g and data will keep on working . Gingerbread Jan 23, 2018. Browse Frequently Asked Questions of Airtel Payments Bank. FYI: Few of my colleagues … Not sure about it but it may be that the option is disabled in the setting. Consumer complaints and reviews about Airtel - Airtel Internet not working on my cellphone while on roaming. If it doesn't help call Airtel costumer care and report an issue. How do I get through to Samsung about a warranty? and in evening after 6 to 8pm. 3G Connection not working on Airtel India Hi . - edited While on Call internet is not working in Galaxy M31 . SamsungJace. Is it a bug? You can get this feature. Featured Offers. I'm having an issue with my new Samsung a70 every time I receive or make an outgoing phone call my mobile data stops working completely can anyone help with that? 02:10 AM 02:03 AM, 1) First go to settings>connections>data usage and see if Mobile data toggle is switched on. If you are on a 3G or 2G network your internet wont work during a call. Internet is not working while I'm on call is this problem is with me or everyone is getting the same problem #1. Re: Re: Internet not working while on call Internet on your phone will work only on a 4G network with Volte showing ie, Voice over LTE. If your provider supports voLTE. Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. Airtel contact information and services description. Airtel VoLTE (Voice over LTE) is an advanced service through which customers can experience HD quality crystal clear voice with faster call setup time. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. Airtel customer care team is not connecting my call to higher official. Please help me thanks in advance. 12:50 AM With volte services on u will get 4g data while on calls. I'm highly pissed off with AIRTEL'S broadband service. and face book messenger . Login . ‎09-07-2019 #2. rc378992. i called many time to airtel call center what not much helpful. Airtel — Frustrated with the internet services,not working properly. ‎09-07-2019 If it is, then press back once, 2) Now go to Mobile networks and there check to see if settings in network mode are: LTE/3G/2G(just pick the top one in the list). Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. Share your mobile number & get help! During the first week of this month I ported to airtel in a showroom near EB stop kodugaiyur, chennai. While using VoLTE services, users can continue to have un-interrupted high-speed 4G internet experience. Then check Access point names and make sure your carrier is selected, you can also tap 3 dots on the top right and select (reset to defaults) - This usually resets the network settings to their defaults, Your phone seems to have dual sim, so your settings might have sim 1 and sim 2, so if you have to do same steps for both sim card, if the settings are separate. Airtel is India's leading provider of prepaid & postpaid mobile, Airtel payments bank, broadband, 4G & DTH services in India. the fact is I was also facing the same issue with my device. Popular Packs. I wasn't able to use internet while making a call using Airtel SIM. that has nothing to do with your complaint. Till last month I was thinking airtel is the best network and wanted to move but now I realise I made a mistake. There's issue with the network.When network issue is there it happens. after that not connecting. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. Even i cant send a message on wts app. If you lose your online connection while having a phone call from your landline, then there may be a problem with your phone setup. it connects only early in the morning at 6 to 7am. - Internet not working Closed Chetan Kaushik filed this complaint against Airtel on Jul 24, 2018. but after ** days, Airtel started showing its true colours. 2020-12-12 14:52:45 @Endrumunakkaga Hi, we regret for the delay caused towards resolving your service request. First they put your call on hold and never come back. It is network issue. 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